Design, UX & CX
Digital end to end experience, UX & Product design, AGILE, Website builds and strategies, System implementations & integrations, Design Language Systems, multiple tech stack management, project delivery,
CRM Implementation - AMS
Implementation of an Association Management Software (AMS) platform to manage our members, sales, revenue, programs, marketing and communications.
Acquisition Marketing Strategies
Emerging Markets - Implementing acquisition marketing through free product offering across SEO, SEM and Lead nurturing in multiple languages and regions
Digital, Design and Tech
Digital end to end experience, UX & Product Design, AGILE, Website Builds and Strategies, System Implementations & Integrations, Design Language Systems, Multiple Tech Stack Management, Project Delivery.
Operations and Leadership
Project management, Budgets, targets & KPI’s, Team leadership, Leadership approach , Building teams, Recruitment, Managing teams, OKR’s, PIP, Training, Start up experience
Data, CRM and Marketing Automation
Marketing automation, CRM’s and system integrations inc. platform. Marketo, Hubspot, Pardot. CRM systems Salesforce, Microsoft Dynamics, Hivebrite.
Communications
End to end communication strategies, roll out of customer comms across all mediums, B2C & B2B comms, PR & corporate comms, internal change comms, messaging and campaigns
Website re-designs & builds
A new and improved blog and help desk launch including 1000+ articles and a complex tagging structure, new UX overhaul and improved customer experience