Rebecca Ballantyne
Head of Marketing (PaperCut Software)
Rebecca managed Julie directly at PaperCut Software
“Julie would have to be one of the most strategic thinkers that I’ve worked with. Her impact still continues today.”
Julie and I were colleagues and when I transitioned to the Head of Global Marketing she became a direct report.
We worked together for over 2 years and in that time I was continually impressed with the depth and breadth of Julie’s knowledge and her perceptive instincts.
Julie’s role primarily focused on digital experience however she brought a considerable amount of knowledge and value outside of her role.
She truly understood and helped the business understand the need to map our customer and partner journeys, to look for gaps and opportunities in these interactions but also how the service blueprint underpinned those experiences.
Julie built the team to help realise the vision which required core foundational pieces. Her impact still continues today from her initiating and implementing a Language Design System, rolling out a new brand across all digital touch points, and a Digital Asset Management system to support a self service mindset.
Julie would have to be one of the most strategic thinkers that I’ve worked with. She has passion and heart like no other and I learnt a lot from her in the time I worked with her. She is an awesome Manager and Leader, ensuring her team is cared for and supported. I’d work with her again in a heartbeat.
